Payment And Refund Policy

Last updated: 05/08/2026

Payment Policy

All payments for services offered by Spiravox are processed securely through approved payment gateways. We accept major credit cards, debit cards, and bank transfers for subscriptions to our personal finance resources and premium content.

Prices are listed in Malaysian Ringgit (MYR) and are inclusive of applicable taxes unless otherwise stated. Payment is due upon subscription or purchase, and access will be granted once the transaction is confirmed.

Refund Policy

Refunds are available for eligible subscriptions within 14 days of the initial purchase, provided no substantial content has been accessed. To request a refund, contact us at [email protected] with your transaction details.

No refunds will be issued for cancellations after the 14-day period or for one-time purchases of downloadable materials. In cases of service interruption due to technical issues on our end, prorated refunds may be considered at our discretion.

Cancellation

Subscriptions can be cancelled at any time through your account settings. Cancellation will take effect at the end of the current billing cycle, and no partial refunds will be provided for the remaining period.

Contact Information

For any questions regarding payments or refunds, please reach out to Spiravox at [email protected] or call +603-2787 9181. Our office is located at Unit 25-01, 8 Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia.